Network Engineer
Overview
Job Summary
The mid-level Network Engineer (Level 1) provides essential support in maintaining, monitoring, and troubleshooting the organisation's network infrastructure under the guidance of the Senior Network Engineer. This mid-level role is designed for individuals looking to build a strong foundation in enterprise networking, with opportunities to develop skills across Cisco & Juniper technologies, Microsoft networking services, and cloud platforms. The successful candidate will gain hands-on experience while contributing to network operations, documentation, and project support activities.
Specific Skills
Required Qualifications & Experience
Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering, or a related field.
- Cisco Certified Network Associate (CCNA) certification, or demonstrable progress toward achieving CCNA within 12 months of employment.
- >4 years of experience in network support or a related IT role (internships and academic projects considered).
- Foundational understanding of networking concepts including TCP/IP, subnetting, VLANs, and basic routing and switching.
- Familiarity with Cisco IOS and Juniper Junos command-line interfaces for basic device configuration.
- Basic knowledge of Windows Server environments, particularly DNS and DHCP services.
- Understanding of fundamental network security principles.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills and ability to work effectively within a team environment.
- Strong desire to learn, grow, and develop professionally within the networking field.
Responsible For
Core Responsibilities
Network Monitoring & Support
- Monitor network performance using established tools (e.g., SolarWinds, PRTG, Nagios) and escalate issues to the Senior Network Engineer as required.
- Perform routine network maintenance tasks including scheduled updates, patches, and configuration backups.
- Assist in maintaining network uptime by responding to alerts and performing initial diagnostics.
- Troubleshoot basic network issues including connectivity problems, VLAN configurations, and user access issues.
- Use diagnostic tools such as Wireshark and command-line utilities to identify and resolve common network faults.
- Document troubleshooting steps and resolutions to build the team's knowledge base.
- Assist the Senior Network Engineer with configuring Cisco and Juniper devices (switches, routers, firewalls, wireless access points) according to established standards.
- Support the configuration and maintenance of Windows Server network services including DNS, DHCP, and basic Active Directory networking.
- Help deploy and test network equipment under supervision.
- Maintain accurate network documentation including topology diagrams, IP address inventories, and device configurations.
- Prepare regular reports on network performance, incidents, and maintenance activities.
- Update asset registers and configuration management databases as changes occur.
- Participate in network-related projects under the direction of senior team members.
- Provide first-line support to end users for network-related queries and issues.
- Collaborate with other IT teams to ensure seamless service delivery.
Additional Requirements
- Exposure to network monitoring tools such as SolarWinds, PRTG, or Nagios.
- Basic understanding of firewall technologies (Cisco ASA/Firepower, Juniper SRX) and VPN concepts (IPsec, SSL VPN).
- Familiarity with wireless networking standards and configuration.
- Awareness of cloud networking concepts, particularly Microsoft Azure fundamentals.
- Experience with packet capture and analysis tools such as Wireshark.
- Knowledge of VoIP and Quality of Service (QoS) concepts is an advantage
Job Nature
Full Time
Educational Requirements
Educational Requirements
- Bachelor's degree in Computer Science, Information Technology, Telecommunications Engineering, or a related field.
- Cisco Certified Network Associate (CCNA) certification, or demonstrable progress toward achieving CCNA within 12 months of employment.
Experience Requirements
4 Years or Higher
Job Level
Mid Level Position
How to Apply
Interested candidates can send their resumes to info@revelooptechsystems.com mentioning "Job Title" in the subject line.
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